IDnow System Status
All Systems Operational
Europe - IDnow Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
AutoIdent Operational
Ident Centers Operational
Ident Center Aachen Operational
Ident Center Bukarest Operational
Ident Center Leipzig Operational
Ident Center Munich Operational
Ident Center Berlin Operational
Ident Center Dresden Operational
Ident Center Paris Operational
Ident Center Bremen Operational
Ident Center Essen Operational
Ident Center Iasi Operational
Ident Center Mannheim Operational
Ident Center Sighisoara Operational
Ident Center Split Operational
Ident Center Timisoara Operational
Ident Center Varna Operational
Ident Center Zagreb I Operational
Ident Center Zagreb II Operational
Test Systems Operational
Document Database Operational
Service Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on internal Infrastructure Mar 28, 2023 07:00-08:00 CEST
Dear customer,

We are conducting a maintenance activity on our internal security systems during the aforementioned time frame. Normally the maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period.

We are monitoring our system after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.de

Sincerely Yours,
IDnow Security Team

Posted on Mar 15, 2023 - 13:52 CET
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Users API uptime
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API response time
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API uptime
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AutoIdent response time
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AutoIdent uptime
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Past Incidents
Mar 25, 2023

No incidents reported today.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Resolved - This incident has been resolved.
Mar 22, 11:59 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 11:59 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 22, 11:27 CET
Investigating - Dear customer,
We are currently experiencing issues with webhooks delivery.Our DevOps team is working to identify the root cause and implement a solution.
We will provide regular updates on the issue.

Mar 22, 10:26 CET
Mar 21, 2023
Completed - The scheduled maintenance has been completed.
Mar 21, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 06:00 CET
Scheduled - Dear customer,

We are conducting a maintenance of the system during the aforementioned time frame. The system might be briefly unavailable during this period.

We will monitor our system closely after the maintenance to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.de

Sincerely Yours,
IDnow DevOps Team

Mar 8, 13:47 CET
Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023
Resolved - This incident has been resolved.
Mar 15, 10:24 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 10:16 CET
Investigating - We are currently experiencing a service disruption on our test systems.

Our DevOps team is working to identify the root cause and implement a solution.

Mar 15, 09:54 CET
Mar 14, 2023
Completed - The scheduled maintenance has been completed.
Mar 14, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 06:01 CET
Scheduled - We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.

Mar 7, 10:26 CET
Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.