IDnow System Status
All Systems Operational
Europe - IDnow Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
AutoIdent Operational
Switzerland - Intrum Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
Ident Centers Operational
Ident Center Bukarest Operational
Ident Center Leipzig Operational
Ident Center Munich Operational
Ident Center Schwerin Operational
Ident Center Berlin Operational
Ident Center Dresden Operational
Ident Center Zürich Operational
Ident Center Paris Operational
Test Systems Operational
Document Database Operational
Service Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
response time users
Fetching
Uptime Users API
Fetching
API uptime
Fetching
response time API
Fetching
AutoIdent Uptime
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autoident response time
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Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021
Maintenance on 12.04.2021
Completed - The scheduled maintenance has been completed.
Apr 12, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 00:00 CEST
Scheduled - Dear customer,

during the aforementioned time frame, our Data center provider will conduct a Maintenance on parts of their shared services that we are using to provide the service.

During that period, there will be a reduction in redundancy and a slight decrease in performance, but the service will be available.

We are monitoring our system during and after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.de

Sincerely Yours,
IDnow DevOps Team
Mar 23, 16:36 CET
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
New Release Deployment
Completed - The scheduled maintenance has been completed.
Apr 8, 08:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 07:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 7, 13:38 CEST
Apr 7, 2021
New Release Deployment
Completed - The scheduled maintenance has been completed.
Apr 7, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 1, 12:40 CEST
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

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