IDnow System Status
Monitoring - Dear customers,

This announcement affects only TEST environment:

On 14.12.2022, we updated our sFTP server with the scheduled release on our TEST environment. We removed the deprecated DSA-SHA1 public key from our sFTP server, as announced in our status page update for November 2022. To continue using secure sFTP connection and file transfer, you will have to trust the newly generated host key when using our service for the first time after the upgrade. Please accept the new key as trusted in your sFTP connection.

The server's RSA key details are:
Algorithm: ssh-rsa 2048
SHA-256: b7zQcZho9zWV8d3fV577eijRPgx0DsQ4APnpEHDaHTs
MD5:28:ce:b9:83:31:2b:54:e1:33:18:b9:46:25:78:53:3a

Feb 02, 2023 - 10:38 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 2023 - 10:43 CET
Investigating - Dear customers,

On 19 January 2023, we updated our sFTP server with the last 6.12.0 scheduled release.
We removed the deprecated DSA-SHA1 public key from our sFTP server, as announced in our status page update from November 2022.
To continue using secure sFTP connection and file transfer, you will have to trust the newly generated host key when using our service for the first time after the upgrade.
Please accept the new key as trusted in your sFTP connection.

The server's RSA key details are:

Algorithm: ssh-rsa 2048
SHA-256: rJPwPCBMjJnlIhN36ydsd1PrOzrYxJYc8wSCvAhS78c
MD5: aa:ff:b1:81:24:47:44:8a:c9:75:26:88:77:be:34:18

Jan 20, 2023 - 10:43 CET
Europe - IDnow Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
AutoIdent Operational
Ident Centers Operational
Ident Center Aachen Operational
Ident Center Bukarest Operational
Ident Center Leipzig Operational
Ident Center Munich Operational
Ident Center Berlin Operational
Ident Center Dresden Operational
Ident Center Paris Operational
Ident Center Bremen Operational
Ident Center Essen Operational
Ident Center Iasi Operational
Ident Center Mannheim Operational
Ident Center Sighisoara Operational
Ident Center Split Operational
Ident Center Timisoara Operational
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Test Systems Operational
Document Database Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
New Release Deployment Feb 7, 2023 06:00-07:00 CET
We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.

Posted on Jan 30, 2023 - 11:41 CET
TEST system maintenance Feb 8, 2023 10:00-11:00 CET
Dear customer,

We are conducting a maintenance activity for our TEST system during the aforementioned time frame. The system will be briefly unavailable during this period.

We are monitoring our system after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.de

Sincerely Yours,
IDnow DevOps Team

Posted on Jan 31, 2023 - 16:02 CET
SFTP server changes Feb 21, 2023 06:00-07:00 CET
Dear customers,

On 21.02.2023 we will deploy security updates for our sFTP server. This release will be deployed on our TEST environment on 06.02.2023. The changes include:

Updating some cryptographic algorithms for SSH protocol to more modern versions.

Updating SSH implementation in our gateway.

Fixes for the bugs that appeared in previous release.

In addition, we will stop using SHA1 hashing methods as announced for November.

No action or changes are required on the customer side to continue using our sFTP server.

The new host key previously published will remain unchanged. for details, the host key is:

Algorithm: ssh-rsa 2048
SHA-256: rJPwPCBMjJnlIhN36ydsd1PrOzrYxJYc8wSCvAhS78c
MD5: aa:ff:b1:81:24:47:44:8a:c9:75:26:88:77:be:34:18

Posted on Feb 02, 2023 - 10:30 CET
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Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

Unresolved incident: SFTP server changes (TEST system).

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.