Resolved -
This incident has been resolved.
Jul 8, 14:23 CEST
Monitoring -
Check'n'Sign access has been restored. We are monitoring closely.
Jul 8, 11:04 CEST
Investigating -
We are resuming investigation to fix the access to Check'n'Sign via Legacy endpoint.
Jul 8, 08:53 CEST
Update -
Smartstamp is fully operational.
Check'n'Sign access through Legacy is still broken. We will resume the investigation first hour tomorrow morning.
Jul 7, 18:06 CEST
Update -
Actually the access to Check'n'Sign is still broken. This is under investigation.
Jul 7, 16:39 CEST
Monitoring -
The access to Check'n'Sign Legacy has been restored. We are verifying the end to end tests are executed successfully.
Jul 7, 16:34 CEST
Update -
The incoming access to Smartstamp has been restored. We are now working on restoring the outgoing access.
Jul 7, 15:54 CEST
Identified -
The team is working on restoring the access to Smartstamp by the end of the day today.
Jul 7, 15:35 CEST
Investigating -
We are currently experiencing a service disruption on Legacy.
Our DevOps team is working to identify the root cause and implement a solution. Smartstamp users may be affected. Check'n'Sign clients which have not been migrated to NG are also impacted.
We will send an additional update in 60 minutes.
Jul 7, 14:20 CEST