IDnow GmbH Status

IDnow System Status

All Systems Operational

Europe - IDnow Operational

Video-Ident Operational

eSigning QES Operational

eSigning AES Operational

Photo-Ident Operational

API Operational

AutoIdent Operational

Switzerland - Intrum Operational

Video-Ident Operational

eSigning QES Operational

eSigning AES Operational

Photo-Ident Operational

API Operational

Ident Centers Operational

Ident Center Bukarest Operational

Ident Center Leipzig Operational

Ident Center Munich Operational

Ident Center Schwerin Operational

Ident Center Berlin Operational

Ident Center Dresden Operational

Ident Center Zürich Operational

Ident Center Paris Operational

Test Systems Operational

Document Database Operational

Service Desk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

New Release Deployment Dec 9, 06:00-07:00 CET

We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Posted on Dec 3, 12:09 CET

New Release Deployment Dec 16, 06:00-07:00 CET

We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Posted on Nov 17, 20:06 CET

System Metrics Month Week Day

response time users

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Uptime Users API

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API uptime

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response time API

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AutoIdent Uptime

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autoident response time

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Past Incidents

Dec 8, 2021

No incidents reported today.

Dec 7, 2021

No incidents reported.

Dec 6, 2021

Performance issue

Postmortem - Read details
Dec 7, 12:26 CET

Resolved - This incident has been resolved.
Dec 6, 13:15 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 12:22 CET

Investigating - We are currently investigating this issue.
Dec 6, 11:46 CET

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

New Release Deployment

Completed - The scheduled maintenance has been completed.
Nov 25, 07:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:00 CET

Scheduled - We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Nov 9, 06:35 CET

Nov 24, 2021

No incidents reported.