Monitoring - Dear Customers,
To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.
Customers are strongly recommend to update to the following new SDK versions:
Videoident SDK: version 9.7.16 (or newer)
Autoident SDK: version 5.23.0 (or newer)
Where to find the releases
Videoident SDK
https://github.com/idnow/de.idnow.ios/releases
Autoident SDK
https://github.com/idnow/de.idnow.ios.sdk.spm/releases
Important:
The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions.
Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.
Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident.
Users connecting to our services through web are not affected.
If you have any questions or need assistance with the upgrade, please contact IDnow Support:
https://support.idnow.io
Oct 08, 2026 - 13:48 CEST
To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.
Customers are strongly recommend to update to the following new SDK versions:
Videoident SDK: version 9.7.16 (or newer)
Autoident SDK: version 5.23.0 (or newer)
Where to find the releases
Videoident SDK
https://github.com/idnow/de.idnow.ios/releases
Autoident SDK
https://github.com/idnow/de.idnow.ios.sdk.spm/releases
Important:
The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions.
Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.
Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident.
Users connecting to our services through web are not affected.
If you have any questions or need assistance with the upgrade, please contact IDnow Support:
https://support.idnow.io
Oct 08, 2026 - 13:48 CEST
IDnow Solutions
Operational
VideoIdent
Operational
eID
Operational
AutoIdent
Operational
AutoIdent QES
Operational
POS
Operational
Check'nSign.io
Operational
IDCheck.io
Operational
ETSI
Operational
IDCheck.io PVID
Operational
YRIS
Operational
eSign
Operational
InstantSign
Operational
eSign Wallet
Operational
Subscribe to SDK notifications
Operational
SmartStamp
Operational
Document-based IDV
Operational
Trust Platform
Operational
Ident Centers
Operational
Ident Center Munich
Operational
Ident Center Iasi
Operational
Ident Center Split
Operational
Ident Center Athens
Operational
Ident Center Zagreb
Operational
Ident Center Osijek
Operational
Ident Center Metkovici
Operational
Ident Center Brasov
Operational
Ident Center Simeria
Operational
Ident Center Sarajevo
Operational
Ident Center Pune
Operational
Test Systems
Operational
VideoIdent
Operational
eID
Operational
AutoIdent
Operational
AutoIdent QES
Operational
POS
Operational
Check'nSign.io
Operational
IDCheck.io
Operational
ETSI
Operational
IDCheck.io PVID
Operational
YRIS
Operational
eSign
Operational
InstantSign
Operational
eSign Wallet
Operational
SmartStamp
Operational
Document-based IDV
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[IDCheck.io] Annual Production System Failover Test Oct 13, 2026 08:00-12:00 CEST
Dear customer,
We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test.
Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io
Sincerely Yours,
IDnow DevOps Team
Posted on Aug 27, 2026 - 13:46 CEST
We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test.
Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io
Sincerely Yours,
IDnow DevOps Team
Posted on Aug 27, 2026 - 13:46 CEST
[PVID] System maintenance Oct 20, 2026 23:00 - Oct 21, 2026 01:00 CEST
Dear customer,
We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features.
Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible.
We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io
Sincerely Yours,
IDnow DevOps Team
Posted on Oct 05, 2026 - 09:58 CEST
We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features.
Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible.
We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io
Sincerely Yours,
IDnow DevOps Team
Posted on Oct 05, 2026 - 09:58 CEST
Annual Production System Failover Test Nov 5, 2026 06:00-09:00 CET
Dear customer,
We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test.
Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io
Sincerely Yours,
IDnow DevOps Team
Posted on Oct 07, 2026 - 11:42 CEST
We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test.
Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io
Sincerely Yours,
IDnow DevOps Team
Posted on Oct 07, 2026 - 11:42 CEST