We are conducting our monthly maintenance activity during the aforementioned time frame. Normally the maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period.
We are monitoring our system after the maintenance closely to assure that it’s operating normally.
The fix has been deployed at 18:00 and esigning are now working correctly again also for our Swiss customers.
Impact: eSignings in our Swiss data center could not be completed on Android devices
Oct 3, 20:23 CEST
We have identified an issue in our Android app. We are currently preparing the fix for the app and will deploy it as soon as possible.
Oct 3, 15:57 CEST
Service Impact: We are investigating an issue that sometimes esignings can not be finished using Android devices. We are already in contact with our Swiss service partner for esigning for further analysis.
NOTE: This does not affect our German services or customer using iOS or web in the Swiss data center.
Oct 3, 13:09 CEST
The new release deployment has been successfully executed. We successfully verified all post-update-actions and monitored the system closely. We are closing this maintenance action now.
Oct 1, 11:28 CEST
We are continuing to verify the maintenance items.
Oct 1, 08:11 CEST
We are verifying the new release deployment.
Oct 1, 08:09 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 07:15 CEST
We will deploy a new release on 2019-10-01 starting 07:15 UTC+2 until 08:00 UTC+2. During this time frame there will be short periods of time where the system is not available.
Sep 26, 21:28 CEST