IDnow System Status
All Systems Operational
Europe - IDnow Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
AutoIdent Operational
Switzerland - Intrum Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
Ident Centers Operational
Ident Center Bukarest Operational
Ident Center Leipzig Operational
Ident Center Munich Operational
Ident Center Schwerin Operational
Ident Center Berlin Operational
Ident Center Dresden Operational
Ident Center Zürich Operational
Ident Center Paris Operational
Test Systems Operational
Document Database Operational
Service Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
New Release Deployment Jul 12, 06:00-07:00 CEST
We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.

Posted on Jun 21, 15:49 CEST
Users API response time
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Users API uptime
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API response time
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API uptime
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AutoIdent response time
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AutoIdent uptime
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Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Completed - The scheduled maintenance has been completed.
Jun 30, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 10:00 CEST
Scheduled - We will deploy a new release in TEST environment during the mentioned timeframe.
There can be short period of time where our service may not be available.

Jun 29, 09:59 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 06:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 06:00 CEST
Scheduled - Dear customer,

We are conducting maintenance activity during the aforementioned time frame. No downtime is expected during this operation.

We are monitoring our system after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.de

Sincerely Yours,
IDnow DevOps Team

Jun 29, 17:45 CEST
Jun 29, 2022
Completed - The scheduled maintenance has been completed.
Jun 29, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 11:00 CEST
Scheduled - We will deploy a new release in TEST environment during the mentioned timeframe.
There can be short period of time where our service may not be available.

Jun 28, 11:24 CEST
Jun 28, 2022
Completed - The scheduled maintenance has been completed.
Jun 28, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 14:00 CEST
Scheduled - We will deploy a new release on TEST environment during the mentioned timeframe.
There can be short period of time where our service may not be available.

Jun 27, 15:39 CEST
Completed - The scheduled maintenance has been completed.
Jun 28, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 09:00 CEST
Scheduled - We will deploy a new release on TEST env during the mentioned timeframe.
There can be short period of time where our service may not be available.

Jun 27, 15:37 CEST
Completed - The scheduled maintenance has been completed.
Jun 28, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 06:00 CEST
Scheduled - Dear customer,

We are conducting a maintenance activity during the aforementioned time frame. Normally the maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period.

We are monitoring our system after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.de

Sincerely Yours,
IDnow DevOps Team

Jun 21, 17:11 CEST
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Completed - The scheduled maintenance has been completed.
Jun 22, 07:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 07:30 CEST
Scheduled - Dear customer,

due to an abnormal system behaviour we are scheduling an emergency maintenance for one of our database clusters.

Due to it our services will be affected for a maximum of a few minutes.

Sincerely Yours,
IDnow DevOps Team

Jun 21, 16:25 CEST
Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 06:00 CEST
Scheduled - We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.

Jun 15, 15:15 CEST
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.