IDnow System Status
High Volume
Identified - We are currently experiencing an unexpectedly high volume of incoming ident requests. That leads to longer waiting times. We are increasing the capacity of Ident Experts with urgent priority. Thanks for your patience.
Oct 16, 15:52 CEST
Europe - IDnow Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
AutoIdent Operational
Switzerland - Intrum Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
Ident Centers Operational
Ident Center Bukarest Operational
Ident Center Leipzig Operational
Ident Center Munich Operational
Ident Center Schwerin Operational
Ident Center Berlin Operational
Ident Center Dresden Operational
Ident Center Zürich Operational
Ident Center Paris Operational
Test Systems Operational
Document Database Operational
Service Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
New Release Deployment Dec 1, 07:00-08:00 CET
We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Posted on Nov 27, 17:23 CET
System Metrics Month Week Day
API ResponseTime
Fetching
response time users
Fetching
response time AutoIdent
Fetching
Uptime API
Fetching
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020
HTTPS certificates replacement
Completed - The scheduled maintenance has been completed.
Nov 30, 09:50 CET
Verifying - Verification is currently underway for the maintenance items.
Nov 30, 08:13 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 08:00 CET
Scheduled - During the aforementioned time interval we will slowly rollout our new HTTPS certificates for idnow.de domain and sub-domains.

This change will not require down-time and service levels will not be affected.

Best Regards.
Your IDnow DevOps Team
Nov 17, 11:22 CET
Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
New Release Deployment
Completed - The scheduled maintenance has been completed.
Nov 17, 08:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 16, 18:02 CET
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