Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 09:36 CET
Investigating - A high severity vulnerability (CVE-2021-44228) impacting multiple versions of the Apache Log4j 2 utility was disclosed publicly on December 9, 2021. The vulnerability impacts Apache Log4j 2 versions 2.0 to 2.14.1. This announcement summarises any potential impacts to IDnow products and steps taken by IDnow.
Log files have been searched for potential exploitations - no successful attack was detected, as the Web Application Firewall already detects and blocks exploitation attempts. Additional rules have been added by the Security Team. Mitigations have been applied. Identified applications that are affected and reachable from the internet or accepting user input directly or indirectly have been either patched or shutdown and will remain shutdown until patches or other fixes have been applied. There is no impact on the identity verification services.
IDnow engineering and security teams continue to actively work on the remediation.
Dec 12, 09:22 CET
We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Posted on
Jan 21, 16:53 CET
Completed -
The scheduled maintenance has been completed.
Jan 21, 11:30 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:30 CET
Scheduled -
Dear customer,
We are conducting a maintenance activity during the aforementioned time frame. Normally the maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period.
We are monitoring our system after the maintenance closely to assure that it’s operating normally.
If you have any questions or concerns, please get in touch with us using https://support.idnow.de
Sincerely Yours,
IDnow DevOps Team
Jan 21, 09:56 CET
Resolved -
This incident has been resolved.
Jan 20, 11:15 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 20, 08:43 CET
Investigating -
We're experiencing an performance degradation and are currently looking into the issue.
We will provide regular updates on the issue.
Jan 20, 08:10 CET
Completed -
The scheduled maintenance has been completed.
Jan 20, 07:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:00 CET
Scheduled -
We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Jan 17, 11:15 CET
Resolved -
This incident has been resolved.
Jan 11, 15:08 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 11, 11:58 CET
Investigating -
We are currently investigating an issue which is impacting our Identification services.
Our DevOps team is aware of the issue and are currently working on the issue.
We will provide regular updates on the issue.
Jan 11, 11:48 CET