IDnow System Status
All Systems Operational
Europe - IDnow Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
AutoIdent Operational
Switzerland - Intrum Operational
Video-Ident Operational
eSigning QES Operational
eSigning AES Operational
Photo-Ident Operational
API Operational
Ident Centers Operational
Ident Center Bukarest Operational
Ident Center Leipzig Operational
Ident Center Munich Operational
Ident Center Schwerin Operational
Ident Center Berlin Operational
Ident Center Dresden Operational
Ident Center Zürich Operational
Test Systems Operational
Document Database Operational
Service Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on 02.09.2019 Sep 3, 00:00-03:00 CEST
Dear customer,

We are conducting our monthly maintenance activity during the aforementioned time frame. Normally the maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period.

We are monitoring our system after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.de

Sincerely Yours,
IDnow DevOps Team
Posted on Aug 13, 17:05 CEST
Uptime
Fetching
Response Time Users
Fetching
Response Time API
Fetching
Past Incidents
Aug 19, 2019

No incidents reported today.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
Resolved - We monitored the system closely and the issue did not appear again. We are closing this incident therefore.

Incident start: 2019-08-15 09:31 UTC+2
Incident end: 2019-08-15 09:53 UTC+2
Aug 15, 12:25 CEST
Monitoring - The system is available again. We are monitoring it closely.

Incident start: 2019-08-15 09:31 UTC+2
Incident end: 2019-08-15 09:53 UTC+2
Aug 15, 10:32 CEST
Investigating - We are investigating a service unavailability of our European data center.
Aug 15, 09:57 CEST
Aug 14, 2019

No incidents reported.

Aug 13, 2019
Completed - The scheduled maintenance has been completed.
Aug 13, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 07:15 CEST
Scheduled - We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Aug 12, 22:46 CEST
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.