IDnow GmbH Status

IDnow System Status

All Systems Operational

Europe - IDnow Operational

Video-Ident Operational

eSigning QES Operational

eSigning AES Operational

Photo-Ident Operational

API Operational

AutoIdent Operational

Switzerland - Intrum Operational

Video-Ident Operational

eSigning QES Operational

eSigning AES Operational

Photo-Ident Operational

API Operational

Ident Centers Operational

Ident Center Bukarest Operational

Ident Center Leipzig Operational

Ident Center Munich Operational

Ident Center Schwerin Operational

Ident Center Berlin Operational

Ident Center Dresden Operational

Ident Center Zürich Operational

Ident Center Paris Operational

Test Systems Operational

Document Database Operational

Service Desk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

New Release Deployment Jul 27, 06:00-07:00 CEST

We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Posted on Jul 22, 08:29 CEST

System Metrics Month Week Day

response time users

Fetching

Uptime Users API

Fetching

API uptime

Fetching

response time API

Fetching

AutoIdent Uptime

Fetching

autoident response time

Fetching

Past Incidents

Jul 26, 2021

No incidents reported today.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

New Release Deployment

Completed - The scheduled maintenance has been completed.
Jul 22, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 CEST

Scheduled - We will deploy a new release during the mentioned timeframe.
There can be short period of time where our service may not be available.
Jul 7, 07:02 CEST

Jul 21, 2021

Test system partial outage

Resolved - This incident has been resolved.
Jul 21, 15:16 CEST

Update - We are continuing to monitor for any further issues.
Jul 21, 15:03 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 15:03 CEST

Identified - The issue has been identified and a fix is being implemented.
Jul 21, 14:56 CEST

Investigating - We are currently investigating this issue.
Jul 21, 14:51 CEST

Service Disruption

Postmortem - Read details
Jul 21, 13:23 CEST

Resolved - This incident has been resolved.
Jul 21, 09:38 CEST

Update - We are continuing to monitor for any further issues.
Jul 21, 08:34 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 08:33 CEST

Identified - The issue has been identified and a fix is being implemented.
Jul 21, 08:29 CEST

Investigating - We are currently experiencing a service disruption.

We are working to identify the root cause and implement a solution.
Jul 21, 08:22 CEST

Jul 20, 2021

Test system outage

Resolved - This incident has been resolved.
Jul 20, 16:22 CEST

Update - We are continuing to monitor for any further issues.
Jul 20, 16:22 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 15:26 CEST

Investigating - We are currently investigating this issue.
Jul 20, 15:17 CEST

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.