[NG] System maintenance (IDCheck.io)

Scheduled Maintenance Report for IDnow GmbH

Completed

The scheduled maintenance has been completed.

Posted Oct 22, 2025 - 09:00 CEST

Update

We are continuing to verify the maintenance items.

Posted Oct 22, 2025 - 08:35 CEST

Verifying

Verification is currently underway for the maintenance items.

Posted Oct 22, 2025 - 08:34 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 22, 2025 - 08:00 CEST

Scheduled

Dear customer, this is the next step of our plan to improve the security of IDCheck.io services.

The first step (https://status.idnow.de/incidents/jy6mg384qdpc) happened on Sep 23rd. Due to a regression in one of our customers services, we rolled back for api.idcheck.ariadnext.io. Then we published detailed guidelines to fix this regression (https://status.idnow.de/incidents/9kcs85p6qdwq).

To meet our security requirements, we have to setup WAF in front of api.idcheck.ariadnext.io, so please make sure your services are ready to trust our new certificate. This certificate has been issued by the same certificate authority as the one returned by api.idcheck-sandbox.ariadnext.io. If your services trust our sandbox certificate, then they will trust our production certificate.

If you have any questions or concerns, please get in touch with us using https://support.idnow.io

Sincerely Yours,
IDnow DevOps Team

Posted Oct 08, 2025 - 17:38 CEST

This scheduled maintenance affected: IDnow Solutions (IDCheck.io).