Maintenance on the main Internet connection

Scheduled Maintenance Report for IDnow GmbH

Completed

The scheduled maintenance has been completed.

Posted Sep 06, 2023 - 08:01 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 06, 2023 - 07:00 CEST

Scheduled

Dear customer,

We are conducting a maintenance activity during the aforementioned time frame. During that time frame, our main Internet connection on the Data center is needed to changed to provide better redundancy in the Future.

Unfortunately, during this time frame, our services will not be reachable for about 10-15 minutes, until the new configuration have propagated across all network devices.

We are monitoring our system after the maintenance closely to assure that it is operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.io

Sincerely Yours,
IDnow Infrastructure Team

Posted Aug 28, 2023 - 14:49 CEST

This scheduled maintenance affected: IDnow Solutions (Video-Ident, eSigning QES, eSigning AES, API, AutoIdent).