Maintenance work on the German eID infrastructure
Scheduled Maintenance Report for IDnow GmbH
Completed
The scheduled maintenance has been completed.
Posted Sep 15, 2024 - 12:00 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 15, 2024 - 11:00 CEST
Scheduled
Dear customer,
We would like to inform you that maintenance work is being carried out on the federal German eID infrastructure.
During the maintenance period, you may experience intermittent service interruptions or slow response times.
Only eID services are affected, while VideoIdent, eSign and AutoIdent services operate as normal.

We apologize for any inconvenience caused and appreciate your patience.
If you have any questions or concerns, please get in touch with us using https://support.idnow.io

Sincerely Yours,
IDnow DevOps Team
Posted Sep 11, 2024 - 17:32 CEST
This scheduled maintenance affected: IDnow Solutions (Video-Ident, eSigning QES).