[PVID] Service Disruption

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.
Posted Jun 10, 2026 - 09:42 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2026 - 09:35 CEST

Investigating

We are currently experiencing a service disruption on NG.

Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected.

We will send an additional update in 60 minutes.
Posted Jun 10, 2026 - 09:24 CEST
This incident affected: IDnow Solutions (IDCheck.io PVID).