European Datacenter - Service Degradation

Incident Report for IDnow GmbH

Resolved

The system is available again. The monitoring shows normal operation.

Incident start: approx. 2019-09-02 20:40 UTC+2
Incident end: 2019-09-02 21:13 UTC+2
Posted Sep 02, 2019 - 21:49 CEST

Investigating

We are currently investigating a service degradation of our European datacenter.

Incident start: approx. 2019-09-02 20:40 UTC+2
Posted Sep 02, 2019 - 21:18 CEST
This incident affected: IDnow Solutions (VideoIdent, AutoIdent, eSign).