Issue with sending SMS

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Mar 30, 2022 - 10:59 CEST

Monitoring

A fix has been implemented and we are monitoring the result.

Posted Mar 30, 2022 - 10:14 CEST

Identified

The issue has been identified and the fix is being implemented.

Posted Mar 30, 2022 - 10:08 CEST

Investigating

There are some issues with the SMS provider used by our services. We're looking into the it.

Posted Mar 30, 2022 - 09:31 CEST

This incident affected: Europe - IDnow (Video-Ident, eSigning QES, eSigning AES).