[Check'nSign] Service Disruption on Signature

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.
Posted Nov 20, 2023 - 19:21 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2023 - 19:03 CET

Update

We are investigating the issue, advanced signature will probably remain unavailable for the next 40 minutes.
Posted Nov 20, 2023 - 18:22 CET

Investigating

We are currently experiencing a disruption on Check'nSign service.

Our DevOps team is working to identify the root cause and implement a solution. Advanced signature users are affected.

We will send an additional update shortly.
Posted Nov 20, 2023 - 18:04 CET
This incident affected: IDnow Solutions (Check'nSign.io).