[NG][IDCheck.IO] Service Disruption

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Feb 13, 2025 - 10:25 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 13, 2025 - 10:12 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 13, 2025 - 09:58 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 13, 2025 - 09:52 CET

Investigating

We are currently experiencing a service disruption.

Our DevOps team is working to identify the root cause and implement a solution. IDCheck.IO users may be affected.

We will send an additional update in 60 minutes.

Posted Feb 13, 2025 - 09:52 CET

This incident affected: IDnow Solutions (IDCheck.io).