[Advanced Signature] Service Disruption

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Aug 10, 2026 - 12:10 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 10, 2026 - 11:08 CEST

Update

The team is fixing the issue, the service should be restored within the next hour.

Posted Aug 10, 2026 - 09:59 CEST

Update

We are continuing to work on a fix for this issue.

Posted Aug 09, 2026 - 03:57 CEST

Identified

We are currently experiencing a service disruption on our advanced signature service
Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible.
We appreciate your patience and will provide timely updates until the service is fully restored.

Posted Aug 09, 2026 - 03:16 CEST

This incident affected: IDnow Solutions (Check'nSign.io).