[NG][IDcheckio] Service Disruption

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Oct 25, 2024 - 10:52 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 25, 2024 - 10:16 CEST

Update

We are continuing to work on a fix for this issue.

Posted Oct 25, 2024 - 10:05 CEST

Identified

We are currently experiencing a service disruption.

Our DevOps team is working to identify the root cause and implement a solution.

We will send an additional update in 60 minutes.

Posted Oct 25, 2024 - 10:05 CEST

This incident affected: Ident Centers (Ident Center Iasi) and IDnow Solutions (IDCheck.io, PVID).