Service Disruption for esgining QES

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Jul 06, 2023 - 15:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2023 - 15:19 CEST

Investigating

We are currently experiencing issues with our signing service. This issue only affects customers using AI QES service.
Our team is actively investigating the issue to restore the service as quickly as possible.

Posted Jul 06, 2023 - 14:34 CEST

This incident affected: Europe - IDnow (eSigning QES).