[Check'nSign] Service Disruption on Signature

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.
Posted Nov 21, 2023 - 08:09 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2023 - 20:52 CET

Investigating

We are currently experiencing a service disruption on Checkn'Sign.

Our DevOps team is working to identify the root cause and implement a solution. Advanced signature users are affected.

We will send an additional update in 60 minutes.
Posted Nov 20, 2023 - 20:31 CET
This incident affected: IDnow Solutions (Check'nSign.io).