Issue with our upstream provider

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Aug 09, 2022 - 17:43 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 09, 2022 - 17:32 CEST

Investigating

Our Datacenter provider is currently experiencing an issue which is affecting our ability to accept API calls.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

Posted Aug 09, 2022 - 16:58 CEST

This incident affected: Europe - IDnow (API).