Network outage
Incident Report for IDnow GmbH
Resolved
This incident has been resolved.
Posted May 18, 2020 - 17:02 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 18, 2020 - 14:40 CEST
Identified
Our Datacenter provider has updated us on the status of the incident and has confirmed that their team of networkengineers are already on working on restoring the service.

We apologize for the issues.

Your IDnow DevOps Team
Posted May 18, 2020 - 13:52 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 18, 2020 - 13:10 CEST
Investigating
We are currently investigating this issue.
Posted May 18, 2020 - 12:59 CEST
This incident affected: Ident Centers (Ident Center Bukarest, Ident Center Leipzig, Ident Center Munich, Ident Center Schwerin, Ident Center Berlin, Ident Center Dresden, Ident Center Zürich, Ident Center Paris) and Europe - IDnow (Video-Ident, eSigning QES, eSigning AES, Photo-Ident, API, AutoIdent).