[NG] Platform Performance Testing

Scheduled Maintenance Report for IDnow GmbH

Completed

The scheduled maintenance has been completed.
Posted Dec 05, 2025 - 01:30 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2025 - 23:30 CET

Scheduled

Dear customer,

The load testing session conducted on 17/11/2024 did not cover the whole functional scope, so we are going to conduct another maintenance activity during the aforementioned time frame.

The primary goal of this maintenance is to perform essential load testing to enhance the robustness and reliability of our systems. The maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period.

Please be assured that this maintenance carries no major risks. Our team has carefully planned for this procedure and is fully prepared for fast mitigation of any issues that may arise. We are dedicated to minimizing any potential impact on your experience.
Thank you for your understanding and continued support.

If you have any questions or concerns, please get in touch with us using https://support.idnow.de

Sincerely Yours,
IDnow DevOps Team
Posted Nov 19, 2025 - 14:20 CET