System maintenance [NG] (Check'n Sign)

Scheduled Maintenance Report for IDnow GmbH

Completed

Maintenance has just been completed successfully.

Posted May 07, 2025 - 00:12 CEST

Verifying

Verification is currently underway for the maintenance items.

Posted May 07, 2025 - 00:04 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 06, 2025 - 23:00 CEST

Scheduled

Dear customer,

sorry for the short notice but this is the continuation of the maintenance scheduled on 05/05.

We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features.

Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible.

After that maintenance, the link returned by endpoint https://seal-scheduler.esig.ariadnext.io/client/session/{session_uid}/slot/{slot}/signature_webflow to create a signature webflow will be changed from https://smartsigner-signatory.ariadnext.com/signature_webflow/{webflow_uid} to https://smartsigner-signatory.esig.ariadnext.io/signature_webflow/{webflow_uid}. That change will not have any impact on the end users experience.

We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io

Sincerely Yours,
IDnow DevOps Team

Posted May 06, 2025 - 02:13 CEST

This scheduled maintenance affected: IDnow Solutions (Check'nSign.io).