[NG] Service Disruption

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.
Posted Sep 29, 2024 - 12:55 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 29, 2024 - 12:47 CEST

Update

We are continuing to work on a fix for this issue.
Posted Sep 29, 2024 - 11:49 CEST

Identified

We are currently experiencing a service disruption.

Our DevOps team is working to identify the root cause and implement a solution. Idcheck users may be affected.

We will send an additional update in 60 minutes.
Posted Sep 29, 2024 - 11:29 CEST
This incident affected: IDnow Solutions (IDCheck.io).