Partial Service Disruption for esgining QES

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Feb 08, 2023 - 15:57 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 08, 2023 - 07:29 CET

Investigating

We are currently experiencing a service disruption due to one of our service providers (Namirial).

eSigning users who use the Namirial TSP are affected.

Our Provider is working to identify the root cause and implement a solution.

Posted Feb 08, 2023 - 06:12 CET

This incident affected: Europe - IDnow (eSigning QES).