Service Disruption for esgining QES (TEST system)

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.
Posted Jun 28, 2023 - 17:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 28, 2023 - 14:20 CEST

Investigating

We are currently experiencing issues with our signing service. This issue only affects customers using AI QES service.
Our team is actively investigating the issue to restore the service as quickly as possible
Posted Jun 28, 2023 - 12:09 CEST