System maintenance

Scheduled Maintenance Report for IDnow GmbH

Completed

The scheduled maintenance has been completed.

Posted Jul 21, 2025 - 05:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 21, 2025 - 00:00 CEST

Scheduled

Dear customer,

As a part of life cycle management, maintenance work is being carried out by our data center provider during the aforementioned time frame. During the maintenance period, you may experience intermittent service interruptions or slow response times.

We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io

Sincerely Yours,
IDnow DevOps Team

Posted Jul 11, 2025 - 13:49 CEST

This scheduled maintenance affected: IDnow Solutions (VideoIdent, eID, AutoIdent, eSign, InstantSign, eSign Wallet).