Service Disruption

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.
Posted Jun 28, 2024 - 15:17 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 28, 2024 - 15:10 CEST

Investigating

We are currently experiencing a service disruption.

Our dedicated teams are working to identify the root cause and implement a solution. End users will not be able to complete identification.

We will send an additional update in 60 minutes.
Posted Jun 28, 2024 - 14:52 CEST
This incident affected: IDnow Solutions (VideoIdent, AutoIdent, eSign).