Maintenance on core infrastructure components on 02.06.2022
Scheduled Maintenance Report for IDnow GmbH
Completed
The scheduled maintenance has been completed.
Posted Jun 02, 2022 - 07:00 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 02, 2022 - 06:30 CEST
Scheduled
Dear customer,

We are conducting a maintenance activity during the aforementioned time frame. Normally the maintenance will not lead to a downtime because of the redundant setup of the system, but there might be a few packet drops while the switchover happens.
We are monitoring our system after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.io

Sincerely Yours,
IDnow Infrastructure Team
Posted May 17, 2022 - 07:23 CEST
This scheduled maintenance affected: Europe - IDnow (Video-Ident, eSigning QES, eSigning AES, Photo-Ident, API, AutoIdent).