Idents can not be completed

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.
Posted May 07, 2024 - 15:34 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2024 - 15:10 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 07, 2024 - 15:06 CEST

Update

We are continuing to investigate this issue.
Posted May 07, 2024 - 13:08 CEST

Investigating

We are currently investigating an issue whjere calls can not be completed.
Posted May 07, 2024 - 12:48 CEST
This incident affected: IDnow Solutions (VideoIdent, AutoIdent, AutoIdent QES, eSign).
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