System maintenance

Scheduled Maintenance Report for IDnow GmbH

Completed

The scheduled maintenance has been completed.
Posted Apr 15, 2025 - 08:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 15, 2025 - 05:00 CEST

Scheduled

Dear customer,

On the 15th of April 2025, 05:00 - 08:00 CEST, our esignature and trust service provider IDnow Trust Services AB will undergo a scheduled maintenance.

Customers using our signing products eSign and AutoIdent eSign may experience service disruption during the aforementioned time period.

All other IDnow services, namely VideoIdent and AutoIdent will be fully operational and function as expected.

Sincerely Yours,
IDnow DevOps Team
Posted Apr 07, 2025 - 17:36 CEST
This scheduled maintenance affected: IDnow Solutions (AutoIdent QES, eSign, eSign Wallet).