[IDCheck.io] Service Disruption

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Apr 28, 2026 - 10:40 CEST

Update

We are continuing to monitor for any further issues.

Posted Apr 28, 2026 - 10:08 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2026 - 10:08 CEST

Investigating

We are currently experiencing a service disruption on NG.

Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected.

We will send an additional update in 60 minutes.

Posted Apr 28, 2026 - 09:44 CEST

This incident affected: IDnow Solutions (IDCheck.io).