[ VI/eSign/EID/AI AML/AI ] System Maintenance

Scheduled for Nov 16, 00:00 - 05:00 CET

Scheduled

Dear customer,

On 16 November 2026 12:00 CET to 05:00 CET our datacenter provider will undergo network maintenance.

Between 12:00 and 1:00 CET IDnow services will be temporarily unavailable for up to 10 minutes.
For the extended period from 1:00 to 05:00 CET, disruptions of individual connections may occur due to switchover procedures.

We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io

Sincerely Yours,
IDnow DevOps Team

Posted Nov 06, 2026 - 11:37 CET

This scheduled maintenance affects: IDnow Solutions (VideoIdent, eID, AutoIdent, AutoIdent QES, POS, eSign, InstantSign, eSign Wallet, Document-based IDV).