Service Disruption [TEST System]

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Sep 23, 2026 - 16:35 CEST

Update

We are continuing to monitor for any further issues.

Posted Sep 23, 2026 - 15:56 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2026 - 15:55 CEST

Investigating

We are currently experiencing a service disruption.
Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible.
We appreciate your patience and will provide timely updates until the service is fully restored.

Posted Sep 23, 2026 - 13:51 CEST

This incident affected: Test Systems (VideoIdent, eID, AutoIdent, AutoIdent QES, eSign, InstantSign, eSign Wallet).