Degraded Performance

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.
Posted Jun 03, 2025 - 08:44 CEST

Update

We are continuing to monitor for any further issues.
Posted Jun 03, 2025 - 08:36 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 03, 2025 - 08:35 CEST

Investigating

We're experiencing an performance degradation and are currently looking into the issue.
We will provide regular updates on the issue.
Posted Jun 03, 2025 - 08:09 CEST
This incident affected: IDnow Solutions (VideoIdent, AutoIdent, AutoIdent QES, POS, eSign Wallet).