Service Disruption for esgining QES

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Jun 18, 2023 - 15:33 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 18, 2023 - 15:15 CEST

Investigating

We are currently experiencing issues with our signing service. This issue only affects customers using AI QES service.
Our team is actively investigating the issue to restore the service as quickly as possible.

Posted Jun 18, 2023 - 13:08 CEST

This incident affected: IDnow Solutions (eSign).