Changes on our secondary ( failover ) Internet Uplink in the Datacenter
Scheduled Maintenance Report for IDnow GmbH
The scheduled maintenance has been completed.
Posted Jul 11, 2023 - 08:00 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 11, 2023 - 07:00 CEST
Dear customer,

We are conducting a maintenance activity on our redundant Internet connectivity points during the aforementioned time frame. This change will only affect our secondary ( failover ) uplink and thus the maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period.

We are monitoring our system after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using

Sincerely Yours,
IDnow Security Team
Posted Jun 16, 2023 - 16:11 CEST
This scheduled maintenance affected: IDnow Solutions (Video-Ident, eSigning QES, eSigning AES, API, AutoIdent).