Changes on our secondary ( failover ) Internet Uplink in the Datacenter

Scheduled Maintenance Report for IDnow GmbH

Completed

The scheduled maintenance has been completed.

Posted Jul 11, 2023 - 08:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 11, 2023 - 07:00 CEST

Scheduled

Dear customer,

We are conducting a maintenance activity on our redundant Internet connectivity points during the aforementioned time frame. This change will only affect our secondary ( failover ) uplink and thus the maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period.

We are monitoring our system after the maintenance closely to assure that it’s operating normally.

If you have any questions or concerns, please get in touch with us using https://support.idnow.io

Sincerely Yours,
IDnow Security Team

Posted Jun 16, 2023 - 16:11 CEST

This scheduled maintenance affected: IDnow Solutions (Video-Ident, eSigning QES, eSigning AES, API, AutoIdent).